I get many questions about what to ask a potential new employer by drivers both experienced and new to the industry, so I’ve complied a list that might help you. Please feel free to print it or add to the list I’ve made. I’m sure I have forgotten some things.
What is the company Home-Time Policy?
If a company states that you have 3 days of off time coming then it should be three complete days. Can you save up days off and take them at one time or do you loose them?
What are the company travel lanes and where are the terminals
Find out what travel lanes, distances and regions your prospective employer wants you to travel. In most cases, you will be better off choosing an employer with a nearby terminal location for truck fueling and maintenance rather than going with a higher-paying company that doesn't have any terminals near home. This is especially true if you are not allowed to bring the truck home because you will spend a good portion of your time off traveling to and from the terminal. Some companies have dedicated runs. Ask about them; and how you can get one.
What Type of Equipment?
Ask if the company will assign you equipment and what that will include. Will you get an air-ride suspension? A sleeper on the truck? What size? Since you will be spending most of your time with this equipment, make sure you can live with it. Find out about the personal equipment add on policy for inverters, linear amplifiers, satellite radio, antennas anything that requires a permanent modification to the truck is most likely forbidden. Do not drill any holes in the equipment, or cut into the electrical harness, as most companies will charge you for it. Its best in most cases that you be able to move your gear out of the truck in 30 minutes or less in case you have an emergency, or some other issue that causes you to leave the truck in a hurry.
Does the company provide layover pay?
A Layover is the wait or delays a trucker experiences between scheduled loads. In general, a driver should expect to receive layover pay for wait times beyond his control. How long do you have to be available before you qualify for layover pay? Do they pay for hotels etc?
Does the company pay breakdown pay?
How long do you have to be broke down to receive pay? How much is it? Does it cover hotel and transportation to and from the truck shop, motel, and restaurants?
Does the company pay dentention time?
Trucking is a hurry up and wait profession. Ask what the policy is on dentention time if you get held up. How is the pay determined? How long do do you wait before detention time starts? How is is documented?
Does the company force slip seating?
When a driver takes time off, he or she may have to surrender the truck so that it can keep working, or "slip-seat," his or her assigned truckload (and truck) to another driver, If you don't want to share your truck, look for an employer with a no slip-seat policy.
How much does the company REALLY pay?
Do you get paid by the mile, percentage, or hour? Do I get paid for deadhead miles, breakdowns, detention time, inclement weather delays? Do you have an option to stay out of the per diem trap or not. Stay away from companies that want to handle the taxes with a 1099 form as that puts you in the situation of being responsible for all the taxes, Social Security etc. You won't have unemployment benefits either. Some companies like to lump in per diem and bonuses to make the pay per mile look better, and when you strip all those things away you aren't making the average going rate per mile. Ask f they have electronic deposit, if so when it’s transferred to your account, the cost and how long it takes to get it set up.
What are the company benefits?
Benefits are closely linked to pay, so do not consider one without the other. At a minimum, you should have full medical health insurance coverage, worker’s compensation, paid vacation,
If you are looking at employers, find out how many miles per month average you can expect to get, cents per mile and what are (your) costs for benefits and road expenses, Some companies offer full medical, dental, vision and short-term disability coverage. The less the coverage, the more cents per mile you'll want. How much is the medical coverage going to cost and things of that nature. I don't recommend any company that is self insured for medical benefits as that leaves you vulnerable as well as responsible for the bills if they don't pay the bills. Don’t let the promise of big bucks lure you in only to find out there are certain guidelines you have to meet to get it or that they have lumped per diem etc into it to make it look great.
Does the company Pay for Lumpers?
Lumpers are for-hire loaders at a warehouse. A carrier may pay you to load or unload the freight for your truck or let you pay a lumper to do it. Find out if your potential employer will pay or compensate for the lumper. If not I"d recommend finding another employer.
Does the company Offer Bonuses?
Some companies offer bonuses for a good driving record and fuel mileage, low idle time and driver performance, so it pays to ask. Ask if the company offers sign-on bonuses or referral bonuses. Ask when and how it’s paid so there aren’t any surprises.
Will you have a Dedicated Driver Manager (DDM)?
A driver manager is particularly important if you're just starting out as a driver. Having a direct manager to work with can foster a good company relationship, enhance your promotion chances, and help you resolve concerns and issues quickly. Find out who your driver manager's supervisor is and if they have an open door policy in the event that you and your DDM have problems.
What fuel stops will you have?
Will you be restricted to certain fuel stops and on how many gallons at certain ones you can purchase? What can and cannot be paid for on the fuel card? Do you need a PO for extras that cannot be put on the fuel card?
What is the company rider policy?
Can your family or friends go with you?
Is there a cost involved? How long can they stay with you? Is there an age restriction?
What is the company pet policy?
Is a deposit required? Is it refundable when you leave or change trucks as long as the truck is not damaged? Do you have to pay a cleaning fee when you leave or change trucks? Is there a pet type, weight/size restriction?
What is the personal leave time in the event of an emergency, illness, or death?
Things happen you need to know this as well. Will you get your truck back when you return to work? How much time off will they give you?
Do they have a “burnout “program?
We all get tired and want to stay home, find out if the company has one and how is works. Will you keep your seniority and status with the company? If so for how long and what are the guidelines?
What is the policy about vacation pay?
Do you have the option to work instead of taking your vacation and still receive your vacation pay when you are eligible for a vacation? How do they determine how much you get paid for vacation?